Privacy Policy

Last updated: 28 January 2026

Vantica Consulting (“we”, “us”, “our”) is committed to protecting the privacy of individuals who visit our website or use our services. This Privacy Policy explains how we collect, use, hold and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By accessing or using our website, submitting a contact form, subscribing to communications, or otherwise providing us with your personal information, you agree to the collection and use described in this policy.

1. Who We Are & How to Contact Us

Vantica Consulting Pty Ltd
ABN: 90 689 722 941
Email: info@vantica.com.au
Postal Address: 7 Willyama Ave, Fairlight, NSW, Australia

If you have any questions about this policy or wish to exercise your privacy rights (such as access or correction), please contact us at the email address above.

2. What Personal Information We Collect

We may collect personal information that is reasonably necessary for our business functions and services, including:

Contact details: name, email address, phone number, company name
Professional information: job title, organisation details
Technical data: IP address, browser type, device identifiers, analytics data
Communications: content of inquiries, feedback, support requests
Marketing data: preferences, opt-in/opt-out choices

We do not collect sensitive information (e.g., health data) unless expressly provided by you and with your consent.

3. How We Collect Personal Information

We collect personal information:

When you voluntarily provide it via contact forms, newsletter subscriptions, or service inquiries
Through website technologies such as cookies and analytics tools
From our partners or service providers where permitted by law
From publicly available sources

If we collect information from a third party, we will take reasonable steps to inform you.

4. How We Use Personal Information

We use personal information for purposes including:

Responding to inquiries and providing services
Managing and delivering marketing communications (with consent)
Improving our website, content, and services
Analysing usage trends and performance
Complying with legal obligations

We will not use personal information for unrelated purposes without notifying you.

5. Cookies, Tracking & Analytics

We use cookies, pixels, and similar technologies to collect technical and behavioural data, such as:

Website usage and performance analysis
User preferences
Marketing attribution

These technologies help us improve functionality and deliver relevant content. Most browsers allow you to control or disable cookies via settings. Detailed cookie information is provided in our Cookie Policy (if separate).

6. Disclosure & Overseas Transfer

We may disclose personal information to:

Service providers who support our business operations (e.g., hosting, analytics, marketing tools)
Professional advisors or regulators where required by law
Third parties with your consent

Because we operate internationally, some personal information may be transferred to or stored in countries outside Australia. In such cases, we take reasonable steps to protect your information and ensure appropriate safeguards are in place.

7. How We Store & Protect Your Information

We hold personal information in secure systems and take reasonable technical, administrative, and organisational measures to protect it from loss, misuse, unauthorised access, modification, or disclosure.

We retain information only for as long as necessary for the purposes set out in this policy or as required by law.

8. Access & Correction

You may request access to the personal information we hold about you or ask that it be corrected if inaccurate, out of date, or incomplete. To request access or correction, please contact us at the email address above. We will respond within a reasonable timeframe.

9. Direct Marketing & Opt-Out

We may send you marketing communications if you have opted in or where permitted by law. You may unsubscribe or opt out of marketing communications at any time by following the instructions included in the communication or by contacting us directly.

10. Complaints Handling

If you have a complaint about how we handle personal information, please contact us. We will investigate and respond promptly. If we cannot resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) or another relevant regulatory authority.

11. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on our website with a revised effective date. We encourage you to review this page periodically.

12. Additional Rights

Depending on where you are located, additional privacy laws (such as the GDPR in the EU) may apply. If you are subject to another jurisdiction’s privacy regime, you may have additional rights regarding your personal information.